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Q: Why do you use extensive pain medication?
A: Study after scientific study has demonstrated that animals feel pain to the same extent as human beings.  However, because expression of pain can lead predators to target a certain individual as the weakest animal in the pack, evolution has led to animals naturally hiding pain and acting quite stoic to all but the most intense stimuli.  This reaction continues even in our domesticated species.  Human medicine has developed numerous ways to alleviate pain and discomfort.  The standard of care in treating people is to reduce or completely eliminate pain whenever possible.  Many of the drugs and physical therapies used successfully in human patients are also available in veterinary medicine.  Although an animal patient may not show their suffering the same way a human might, the result of injury is almost always a period of pain and inflammation as the trauma heals.  We believe that animal family members deserve the same relief from pain following injury or surgery that we would demand for ourselves.  Therefore, our policy is to always aggressively manage pain in all of our patients to the best of our abilities.

Q: Do you accept walk-in patients?
A: Generally, no.  We have found that waiting times are excessive when an appointment system is not properly utilized.  When you call, appointments are generally available within the following two business days, and frequently later in the same day as your call.  During each appointment, our veterinarians and nurses do their very best to ensure that every patient is given the proper attention for their condition.  Unfortunately, permitting walk-in patients disrupts the flow of treatment and interrupts the optimum level of care required for every patient, diminishing both the high level of personal service and the convenience our clients have come to expect.